Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

When you visit our restaurant, make a reservation, or contact us, we may collect:

  • Name and contact information (phone number, email address)
  • Reservation details and dining preferences
  • Order history and payment information
  • Feedback and communications with our staff

How We Use Your Information

We use your information to:

  • Process reservations and orders
  • Provide customer service and support
  • Send updates about our menu and special offers (with your consent)
  • Improve our services and dining experience
  • Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

  • Delivery partners (DoorDash, Grubhub) when you place orders through their platforms
  • Payment processors to handle transactions securely
  • Service providers who help us operate our business
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure storage of customer data
  • Limited access to personal information
  • Regular security assessments
  • Secure payment processing

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your information
  • Opt out of marketing communications
  • File a complaint about our privacy practices

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

support@pho24sanjose.com

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Effective Date: September 17, 2025